Last updated: June 11, 2024
Welcome to WISE Card!
WISE Card is owned and operated by Wise Axis Solutions.
WISE Card values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By using the website and services, you are accepting the practices described in this privacy policy. Your use of the website is also subject to our terms and conditions. In this privacy policy, the words "website", refer to WISE Card’ website, "we", "us", "our", and "WISE Card", refer to WISE Card, and "you", and "user", refer to you, the user or client of WISE Card.
This privacy policy may change from time to time. Your continued use of the website and services after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable national and international privacy and data protection laws and regulations and, in particular, with the Data Protection Act (2013) (Antigua and Barbuda Personal Data Protection Act).
1. GENERAL INFORMATION
The personal data of users that are collected and processed through:
· https://card.wiseaxissolutions.com
Will be under the responsibility and in charge of:
· Wise Axis Solutions.
· Email: siteadmin@wiseaxissolutions.com
2. HOW WE OBTAIN YOUR CONSENT
By visiting the website, registering as a user, purchasing a subscription, buying our products (vCards, NFC cards and products), contracting our services, subscribing to our newsletter, contacting us through our contact information, or contact forms, and providing personal information to contact you, you consent to our collection, storage and use of your information on the terms set forth in this privacy policy. You may withdraw your consent at any time by sending us your request through our contact information.
3. TYPES OF INFORMATION COLLECTED
The information we collect from our users helps us to continually improve the user experience on the website and provide our services appropriately. These are the types of information we collect:
Information you provide to us. You provide information when you visit the website, register as a user, purchase a subscription, buy our products (vCards, NFC cards and products), contract our services, subscribe to our newsletter, contact us through our contact information or contact forms, and provide personal information to contact you. As a result of those actions, you may provide us with the following information:
· First and last name
· E-mail address
· Phone number
· Any additional information related to you that you provide to us directly or indirectly through our website.
WISE Card will not collect any personally identifiable information about you unless you provide it voluntarily.
Usage Data: As you browse our website, certain usage data is automatically collected. These include technical information such as the IP address of your device, the type and version of your browser, the specific pages you visit on our website, the date and time of your access, the amount of time you spend on those pages, and other diagnostically relevant data.
In the case of access via mobile devices, we also collect information specific to these devices. This may include, but is not limited to, the type of mobile device used, its unique identifier, the IP address of the device, the mobile operating system and the type of mobile browser, along with other identifiers and diagnostic data.
In addition, we collect information that your browser automatically provides each time you visit our website or access our website using a mobile device.
User Content: WISE Card collects, processes and stores user content, which includes personal and business data and information provided and included in the cards (vCards and NFC cards), solely for the provision and improvement of our services and the functionalities available on the platform. We are committed to maintaining the confidentiality and security of this content and information, and will not share it with unauthorized third parties, unless required by law or for the operation of our website and services.
Payment Data: Payment data refers to information related to your credit or debit card, such as card number, expiration date, security code, PayPal account information and bank information, depending on the payment method selected by the user.
Your payment details will be processed by the payment processors available on this website (PayPal, Fygaro), who will process and store your details securely and for the sole purpose of processing the purchase of our subscriptions, products and services. WISE Card reserves the right to engage any available payment processor.
See Fygaro's and PayPal’s privacy policy here:
· https://www.fygaro.com/en/w/privacy/
· https://www.paypal.com/myaccount/privacy/privacyhub
Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any WISE Card server and will be stored on the respective server of our email service.
4. HOW LONG WE KEEP YOUR DATA
Personal data provided by our users and customers through our website will be retained for as long as necessary to fulfill the legitimate purposes described in this policy in section 5 or until the user or customer closes the user account, unsubscribes from our newsletter or requests deletion of their data. WISE Card may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, WISE Card may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.
5. HOW WE USE YOUR INFORMATION (LEGITIMATE PURPOSES)
In general, we use the data we collect primarily to provide, maintain, protect and improve our website and to provide our services properly. We use the data collected through our website as described below:
· Provide the services described on the website.
· Understand and improve your experience using our website and services.
· Provide our virtual business cards.
· Provide our NFC cards.
· Provide our NFC products.
· Provide our information technology services.
· Provide our software and application services.
· Provide our subscriptions.
· Process payments for our subscriptions, products and services.
· Respond to your comments or questions through our contact information.
· Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
· Send you relevant information about our website and services.
· Marketing purposes of WISE Card.
· Link or combine your information with other data we obtain from third parties to help us understand your needs and provide you with better service.
· Process and respond to requests related to users' privacy rights.
· Protect, investigate and deter fraudulent, unauthorized or illegal activities.
6. HOW WE SHARE INFORMATION
Information about our clients is an important part of our business, and we are not in the business of selling it to others. We share client information only as described below.
Third-Party Service Providers. We use third-party services to perform certain functions on our website. Some of these functions and services include website hosting, payment processing (PayPal, Fygaro), email delivery and data analysis.
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
E-mail communications. By providing us with your email address, you consent and agree that we may send relevant content, notifications and information to your email address. Therefore, your email address may be shared with third party bulk email services for the sole and exclusive purpose of sending you relevant communications. If you wish to stop receiving communications from WISE Card, you may unsubscribe at any time by using the "unsubscribe" option available in the same emails or by sending your request through our contact information.
Business Transfers. In the event WISE Card creates, merges with, or is acquired by another entity, your information will likely be transferred. WISE Card will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy.
Protection of WISE Card and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Wise Axis Solutions, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Anonymous Information. WISE Card uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
7. DATA BREACH NOTIFICATIONS
In the event of a security breach that compromises the confidentiality of the personal data of our users, WISE Card undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our website. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.
8. INTERNATIONAL DATA TRANSFER
By using our website, you agree that your personal data may be transferred and processed outside your home country, where data protection laws may differ. WISE Card is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.
9. PROTECTION OF YOUR INFORMATION
We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at WISE Card strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.
10. RIGHTS
Users who provide information through our website, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:
· Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
· Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
· Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
· Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or where necessary for legal reasons.
· Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
· Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
· Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or holders of personal data provided through the website may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise your rights will be attended and answered within a reasonable period of time.
11. PROTECTION OF CHILDREN'S ONLINE PRIVACY
We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.
12. THIRD PARTIES
Except as expressly included in this privacy policy, this document only addresses the use and disclosure of information that WISE Card collects from you. If you disclose your information to third parties, different rules may apply to their use or disclosure of the information you disclose to them. WISE Card does not control the privacy policies of third parties, and you are subject to the privacy policies of such third parties where applicable. WISE Card is not responsible for the privacy or security practices of third parties, including those linked to or from the website. Please refer to the privacy policies of any third-party websites or services you access through the website.
13. CHANGES TO PRIVACY POLICY
We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users or clients and posted on the website. Your continued use of our website following such changes will signify your acceptance of the changes.
14. CONTACT INFORMATION
If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:
Wise Axis Solutions - WISE Card.
Email: support@wiseaxissolutions.com
COOKIE POLICY
Welcome to WISE Card!
WISE Card is owned and operated by Wise Axis Solutions.
This cookie policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit:
· https://card.wiseaxissolutions.com
(Hereinafter referred to as “WISE Card”).
The information collected through cookies will be under responsibility and in charge of:
· Wise Axis Solutions.
· Email: siteadmin@wiseaxissolutions.com
This cookie policy should be read together with our privacy policy and our terms and conditions.
By using the website, you accept the use of cookies by WISE Card, in the terms contained in this policy.
1. WHAT ARE COOKIES?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are a very common web technology; most websites use cookies and have done so for years. Cookies are widely used to make the website work more efficiently. Cookies are used to measure which parts of the website users visit and to personalize their experience. Cookies also provide information that helps us monitor and improve the performance of the website.
2. CONSENT
When you access our website, you will be presented with a notice about the use of cookies. By clicking 'Accept' on this notice, you provide your explicit consent to the use of cookies on your device. These cookies are used to enhance your browsing experience, personalize content, analyze our site traffic and provide specific functionality related to our online operations.
Your consent allows us to provide you with a more personalized and efficient user experience. If you wish to withdraw your consent at any time, you may do so by changing the cookie settings in your browser. However, please note that disabling certain cookies may limit the functionality of the site and affect your user experience.
3. LEGAL BASIS AND LEGITIMATE INTERESTS
On our website, we use cookies based on our legitimate interests to ensure the best user experience and to continuously improve our website. These interests include optimizing our online offering, personalizing content and advertising, as well as ensuring the security and efficiency of our website.
Cookies help us understand how users interact with our website, which allows us to adjust and improve our services and functionalities according to their needs and preferences.
While we believe that these interests do not outweigh your fundamental rights and freedoms, you have the option to refuse or manage the use of cookies through your browser settings or the tools we provide on our website.
4. WITHDRAWAL AND OBJECTION (OPT-OUT)
By accessing our website, you agree to the use of cookies that enhance the browsing experience and allow the personalization of content and advertisements. However, we understand and respect your right to privacy. If you wish to opt-out or exercise your choice to not participate (Opt-Out), you can set your browser to refuse all cookies or to indicate when a cookie is being sent.
Please note that some features of the site may not function properly without the use of cookies. In addition, we provide links or tools on our site that allow you to specifically decline the use of certain cookies.
5. STORAGE DURATION OF COOKIES
The cookies used on our website have different storage periods, depending on their purpose. Essential cookies, necessary for the basic operation of the website, are kept as long as necessary to provide the requested services.
Functionality cookies, which remember your preferences and settings, are stored for a period that can vary from the duration of your visit (session cookies) to several years, to ensure a constant user experience. Analytics and advertising cookies have a maximum storage duration of 24 months, after which they will be automatically deleted.
You can delete or manage these cookies at any time through your browser settings. Deleting or rejecting cookies may affect the functionality of the site and the quality of your experience on our website.
6. COOKIE SETTINGS
If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of WISE Card.
If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent WISE Card from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.
We provide the links for the management and blocking of cookies depending on the browser you use:
· Microsoft Edge: https://support.microsoft.com/en-us/office/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09?ui=en-us&rs=en-us&ad=us
· Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
· Chrome: https://support.google.com/chrome/answer/95647?hl=en
· Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
· Opera: https://help.opera.com/en/latest/web-preferences/
In cases where you access the website through an iOS or Android mobile device, please follow the instructions below to delete or block cookies on your device:
· Android: https://support.google.com/answer/32050
· iOS: https://support.apple.com/en-us/HT201265
7. COOKIES WE USE
We use the following cookies on our website:
Cookie
Domain
Description
Duration
Type
XSRF-TOKEN
card.wiseaxissolutions.com
This cookie enhances visitor browsing security by preventing cross-site request forgery.
2 hours
Necessary
wiseaxissolutions_session
card.wiseaxissolutions.com
No description
2 hours
Other
8. PURPOSES OF OUR COOKIES
Our cookies are used for the following purposes:
Necessary: Necessary cookies are essential files that enable basic functions on the website, such as navigation and security. They do not collect personal information.
Functional: We use functional cookies to enhance your online experience by remembering user preferences and settings and maintaining consistency across the website, without tracking activities.
Analytics and Performance: These cookies collect information about how users interact with our website, including the most visited pages, as well as other analytical data. We use this data to improve how our website works and to understand how users interact with the website.
9. CONTACT US
If you have questions or concerns about this cookie policy and the handling and security of your data, please contact us through our contact forms or by using the contact information below:
Wise Axis Solutions - WISE Card.
Email: support@wiseaxissolutions.com